Orders are typically processed within 2–3 business days after payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

We offer international shipping to many countries worldwide. Available shipping destinations will be shown at checkout.

Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package online. Please allow some time for tracking updates to appear.

We offer free shipping on all orders, with no minimum purchase required.

Import duties, taxes, or customs fees (if applicable) are determined by local authorities and are the responsibility of the customer. Zanvoa does not control or collect these charges.

We accept returns within 30 days of delivery, provided the item is unused, in original condition, and in its original packaging. Please refer to our Return & Refund Policy for full details.

No. Zanvoa does not charge any restocking fees.

Return shipping is free of charge once your return request has been approved.

Once your return is received and approved, refunds are typically processed within 5–10 business days, depending on your payment provider.

We accept:

• PayPal

• Credit Cards (Visa, MasterCard, American Express, Discover)

• Debit Cards (processed securely through PayPal)

Payments may be declined due to insufficient funds, incorrect payment details, or security checks by your bank or card issuer. We recommend contacting your bank or trying an alternative payment method.

If your order has not arrived within the estimated delivery timeframe, please contact us with your order number and tracking details. Our support team will assist you in resolving the issue.

If delivery is attempted while you are unavailable, the carrier may reschedule delivery, leave the package in a secure location, or contact you with further instructions, depending on their policy.